Key takeaways
- A site assessment comes before any robot is named or any lease quote is written.
- Robots are matched to your tasks across manufacturers, not to one brand's catalog.
- The output is one fixed lease quote over a three year term.
- Bring a floor plan, your task list and your current hours to the first meeting.
- Global professional service robot shipments rose about 24% in 2025, according to IFR data covered in trade press.
What happens after you reach out
Contact Service Robot Co. and the next step is a site assessment, not a price. From there we match robots to the tasks your facility needs, then issue one fixed lease quote over a three year term. Nothing gets quoted before someone has walked your floors.
We are OEM neutral. We choose robots across manufacturers based on the work, then lease, deploy, integrate and train on each unit, and service every machine under RoboCare, our service plan. Regional service engineers in every state we service stand behind it, so you deal with one vendor for the whole lifecycle instead of several.
The steps below follow that order, with notes on what to prepare so the assessment starts from facts.
What the site assessment checks
The assessment answers one question before any robot is named: can a machine do this job safely and reliably in this building? Engineers look at the physical layout first. Aisle widths, doorway thresholds, elevator access, floor surfaces, ramps and drains decide which robot types are workable and where they can go.
Then comes operating reality. Your hours, shift gaps, peak traffic and the windows when a robot can run without crowding people all shape the plan. Charging locations and wireless coverage, where a fleet needs them, go on the same list.
The walk is also the first measurement. Many robots build or load a map of the space, so the visit shows how a machine will move before anything is installed.
What to bring to the first meeting
You do not need a finished specification. You do need enough material for the assessment to begin with facts rather than guesses. Bring what you have, including the following.
Photos of the worst spots help too. A sticky threshold or a blind corner tells the assessment more than a general description does.
- A floor plan or rough sketch with dimensions, even if hand drawn
- Your task list, with how often each job happens and who handles it today
- Current operating hours, shift patterns and any overnight or weekend coverage you cannot fill
- Building rules such as quiet hours, elevator booking, dock access or restricted zones
- The names of people who approve changes to the space, plus building management contacts
How robots get matched to your tasks
Selection starts from the work. Nightly floor scrubbing, pallet moves in a warehouse, bussing runs in a restaurant and machine tending at a cell need different machines, and no single maker covers every one of them best. Staying neutral across manufacturers keeps the recommendation tied to the task, not to a catalog.
The market data points the same direction. According to Australian Manufacturing's coverage of IFR's World Robotics 2026 service robot report, global professional service robot shipments rose about 24% in 2025 to nearly 250,000 units. Transportation and logistics was the largest category, at about 117,500 units, up about 21% and roughly 47% of the professional total, according to Supply Chain 247. Professional cleaning ranked third, with floor cleaning as its main application, at about a 12% share.
Read those figures with some care. The service robot data comes from a supplier survey covering 238 suppliers and is not a full market projection, and IFR cautions against comparing figures across reports because the sample can change.
What one fixed quote covers over three years
The assessment leads to a single lease quote for a three year term, with one fixed figure rather than an open ended estimate. Because it follows the site walk and the task list, it reflects how many units are needed, which zones they cover and the hours they run, not a generic price sheet.
Lease financing is why many operators start here. A lease lets a business put robots to work without a large upfront outlay. Ask how the term ends and what condition expectations apply at return, and confirm both appear in the written quote before you accept it.
What happens between the quote and go live
Once the quote is accepted, deployment begins. Units are installed and integrated with how your site already runs, including zones, schedules and any building systems that need coordination. Training covers the people who will work beside the robots, from shift leads to staff who clear obstacles or handle exceptions.
Go live support carries the first weeks, when real traffic shows what a walk could not. RoboCare then keeps service under one roof for the full term, supported by the regional service engineers who cover the states we service.
Where the process stalls
The usual delays are not technical. A task list that stays vague, a building manager who has not approved a new route, or a dock left out of the plan can hold up an assessment for longer than anyone wants.
The assessment can also return a not yet. A site with a crowded elevator bank or a floor a robot cannot climb may need a different robot, a different zone or a later start. We would rather say that before a quote than after one is signed.
Frequently asked questions
Want a robot working for you?
Tell us the job and the site. We will recommend the robot, quote the lease, and keep it serviced.
