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Service, for the life of the robot

It breaks? One call.

One phone number, not four vendors. 24/7 support with 10-minute triage first. Then regional service engineers in every state we service, and 24/7 for emergencies.

Every robot we deploy stays supported.

A robot that breaks and sits there isn't automation - it's a liability. Service is one of our six steps, not an afterthought bolted on after the sale. Every robot we deploy and service - cleaning, delivery, AMR, cobots, security - runs through the same support line.

Remote triage first.

24/7 support with 10-minute technical-specialist triage.

On-site when it needs it.

Regional service engineers in every state we service.

Never off after hours.

24/7 emergency response for anything that can't wait.

Three tiers. One number to call.

Support & service

Service nationwide.

All 50US states covered
<10 min24/7 tech support
Regionalservice engineers in all 50 states
24/7emergency response
  • 10-minute remote triage during business hours.

Service is step six, not an afterthought.

Design, integrate, deploy, finance, train, service - one partner runs all six, so support isn't a separate contract you have to chase down later. Read the full model on Our Story.

Common questions

You call one number. 24/7 support with 10-minute technical-specialist triage. If it needs hands on-site, a regional service engineer comes to you. Anything urgent gets 24/7 emergency response.

Request a free site assessment.

We'll walk your floor, learn the job, and tell you which robot fits - and exactly what service looks like once it's running.

Free site assessment. We tell you what actually works before you spend a dollar.