Key takeaways
- Our robot lease runs three years, with one fixed payment quoted only after a site assessment.
- The assessment checks floors, doorways, charging points, wireless coverage and operating hours before any figure is set.
- The payment is meant to cover financing, robot selection, deployment, integration, training and service.
- Ask in writing what sits outside the payment, including consumables, facility work and end of term terms.
- Robots are chosen across manufacturers for the work at your site, not from a single catalog.
What one fixed payment covers, in brief
Service Robot Co. leases robots to US businesses on a three year term, with one fixed payment quoted after we have assessed your site. That single figure is meant to carry the whole arrangement: financing, robot selection, deployment, integration, operator training and ongoing service.
The quote comes second on purpose. A payment set before anyone walks the building is a guess, and a guess on a three year term is expensive to correct. The sections below cover what the assessment examines, what the payment includes, and what to ask before you sign.
Why the quote waits for a site assessment
A robot that works well in a warehouse aisle may be the wrong machine for a restaurant dining room or a hospital corridor. Floor surface, door widths, thresholds, elevator access and the hours a crew is on site all change which robot fits and how much work it takes to put it into service.
So the quote follows the assessment, not the other way around. Once we know the job, the payment reflects a specific deployment rather than a generic menu of options.
What does the site assessment examine?
The assessment is a working survey, and its findings feed directly into the lease terms. Expect these items to be checked on site:
- Floor type and condition, including sealed concrete, tile, carpet transitions and drains that affect what a scrubber or sweeper can handle
- Aisle, corridor and doorway widths, plus thresholds, ramps and any gaps a robot has to clear
- Elevator access, and whether a multi floor route needs its own planning
- Charging locations, power availability, and places for a dock that will not block an exit
- Wireless coverage along the planned route, since mapping and remote support depend on it
- Operating hours, staff presence, and areas that must stay off limits while a robot runs
How does the assessment turn into a quote?
Each finding narrows the choice of robot and the amount of setup work. If the survey shows that a route needs a change, such as a tight doorway or a dock that should move, that issue is raised before the payment is set, not after the robot arrives.
The output is a proposal that names the robots, the zones they will cover, and the terms of the lease. The fixed payment is quoted against that proposal, so you can check it against the work described.
What is inside the fixed payment?
The payment covers the lease itself, which means the equipment is financed over the three year term. The business is not asked to fund the robots in one lump at the start, and the cost is set in one figure you can plan around.
Robot selection is part of the package. We are OEM neutral, so the robots are picked from across manufacturers for the work at your site instead of from a single catalog. Deployment, integration with your existing workflow and operator training follow, and the payment also covers service on every unit through our nationwide US engineer network.
One vendor for the whole lifecycle is the practical benefit. When a unit faults, the team that deployed it is the team that responds, which keeps responsibility in one place for the full term.
What happens between signing and go live?
After the agreement is signed, the site is mapped and the routes are tested against the survey. Operators are trained on the robots that will work their floors, and the first weeks of running are monitored so that route or zone problems show up early.
Mapping and route testing are where most early surprises appear, so it is worth asking how changes to the layout will be handled once the fleet is running. A layout that shifts with seasonal fixtures or new racking needs a remapping plan, and that plan belongs in the lease discussion.
What might sit outside the payment?
A quote is only as clear as its exclusions. Do not assume that consumables such as pads, brushes and filters are covered. Ask about them directly, along with any facility work such as added power or network drops, and any route changes requested after go live.
Insurance and liability terms also need written confirmation. A verbal assurance is not enough when the robots operate in a public space for three years.
What should you ask before you sign?
Bring these questions to the assessment review, and insist on written answers rather than verbal ones.
- Which robots are proposed for my site, and why does each one fit the floors and routes that were surveyed?
- What exactly is in the payment, from financing and deployment through training and service?
- Which consumables, facility work or route changes fall outside the fixed figure?
- How are faults reported and handled, and who responds on site?
- What happens to the agreement, the robots and the schedule at the end of the three year term?
Frequently asked questions
Want a robot working for you?
Tell us the job and the site. We will recommend the robot, quote the lease, and keep it serviced.