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Field Operations
Field Service Technician
- Field Operations
- Plano, TX
- Full-time
- Posted Aug 27, 2026
About the role
Keep customer robots running on-site across Plano, TX — install, service, troubleshoot, and repair deployed service robots. $22–$25/hour DOE.
What you’ll do
- Install and commission service robots at customer sites across the Plano area, then confirm they run before you leave.
- Respond to on-site service calls and get a downed machine back to work the same visit where possible.
- Train customer staff on day-to-day robot operation and basic first-line checks.
- Log every visit, part, and fix and coordinate with the remote support team so the next tech has a clean account history.
- Diagnose mechanical, electrical, and network faults using hand tools, diagnostics, and wiring diagrams.
- Deploy, configure, and troubleshoot commercial robots and related equipment on-site — cleaning units, delivery bots, AMRs, and cameras.
What we need
- 1+ years hands-on field service, mechanical/electrical repair, or equipment maintenance.
- Mechanical or electrical competency and comfort using hand tools for basic troubleshooting.
- Valid driver's license, clean driving record, dependable transportation, and willingness to travel across the Plano region for client visits.
- Pay is $20–$25/hour DOE. Full-time, in-person field role based out of Plano, TX.
Who you’d be joining
Service Robot Co. sells, leases, and services commercial robots on-site - deployed and kept running across all 50 US states by regional service engineers. The work here is the field: the people who set the machines up, keep them running, and answer for the downtime.
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