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Field Service Technician

  • Service
  • Raleigh, NC
  • Full-time
  • Posted Jul 29, 2026

About the role

Keep customer robots running on-site — install, service, and fix them across your metro.

What you’ll do

  • Install and commission robots at customer sites, then confirm they run before you leave.
  • Respond to on-site service calls and get a downed machine back to work the same visit where possible.
  • Run scheduled maintenance and firmware updates on a route of accounts.
  • Log every visit, part, and fix so the next tech opens the account and knows what happened.

What we need

  • 2+ years hands-on field service, mechanical repair, or equipment maintenance.
  • Comfortable reading a wiring diagram and swapping parts with hand tools.
  • Valid driver’s license and willingness to drive a daily route across the metro.
  • You explain a fix to a customer in plain words, not jargon.

Who you’d be joining

Service Robot Co. rents commercial service robots and services them on-site — rented, deployed, and maintained across all 50 US states, dispatched from the nearest hub. The work here is the field: the people who set the machines up, keep them running, and answer for the downtime.

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