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a self-service laundromat in California that folded towels for 10 customers

A California Laundromat's Towel Robot Folds Over 200,000 Towels

Press reports say a towel folding robot at a California laundromat handled over 200,000 towels for 10 customers in three months. Here is the story.

Deployment at a glance

200,000+
Towels folded in three months, press reported
10
Customers whose towels the robot folded
1
Towel folding robot doing the work

Based on a documented real-world deployment. Figures are from public reporting; the organization is not named.

Customers using self-service washers and dryers in a bright, busy laundromat.
Photo: Tima Miroshnichenko

Volume that outruns the folding table

Towels are some of the most repetitive work in a laundry. Once a load leaves the dryer, every piece has to be shaken out, squared, folded and stacked, and that handwork competes with washing, drying and counter service that keep a self service room moving.

A laundromat that folds for its customers carries that labor on top of its core business. When volume climbs, staff either slow the counter or pull people off the machines, and neither trade is cheap. The question for an operator like this is how to take the folding load off the floor without slowing the counter.

How the robot was brought onto the floor

A towel folding robot is fixed equipment that has to fit a working room, with its power, floor space and stacking area all accounted for. Bringing one into a laundry follows the same arc as any commercial robot, from choosing the machine to keeping it running.

In this deployment one towel folding robot from the robot supplier handled towels for 10 customers over three months. Across that run the single machine folded more than 200,000 towels, and that volume anchors the case.

  • Match the robot to the real folding volume and the floor it will occupy
  • Plan power, floor space and the stacking path before the machine arrives
  • Train staff on loading, clearing and routine checks
  • Set up a service path for faults so folding does not stall at the counter

What the three month run produced

The headline is volume. One towel folding robot handled more than 200,000 towels for 10 customers over three months, as press coverage reported. For a single machine, that throughput is the whole point of the deployment.

Coverage also links the robot to staff time freed for other work. That is the outcome an operator most wants to quantify, and the hardest to pin down, because it needs a baseline taken before the robot arrives. Any laundry weighing a similar deployment should log folding hours, towels per hour and counter wait times for several weeks, then compare.

A neat stack of folded white towels on a laundry table.
Photo: quang vinh

What this means for commercial laundry operators

Folded towels stacked beside a laundry folding table in a self-service laundry.
Photo: Kampus Production

The deployment described here was not run by Service Robot Co. It does show the decision a commercial laundry faces as folding volume grows, namely how much of the repetitive step a machine should take and how to add it without tying up capital.

Service Robot Co. offers commercial robot leasing as a vendor neutral robot integrator for US businesses. We select the right robots across manufacturers, then lease, deploy, integrate, train and service every unit through a nationwide US engineer network, so one partner covers the whole lifecycle. Our offer is a three year lease with one fixed payment, quoted after a site assessment, so an operator sees the cost before committing. Details are at servicerobotco.com.

Frequently asked questions

The reported figure covers three months and more than 200,000 towels, which is a total rather than a daily rate. Dividing it by the days in the run gives an average, but that average is not a number to assume for your own room. Fabric mix, load size and how the robot is fed all change throughput. Measure it on your floor before you plan around it.

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