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a Class-A twin-tower office campus in Silicon Valley with a 24/7 security program

How a Silicon Valley Office Campus Cut Vandalism and Break-Ins 90% With Patrol Robots

A Class-A twin-tower Silicon Valley campus added patrol robots and reported vandalism and car break-ins down about 90%, from roughly ten incidents a day to once or twice a month.

90%
Crime drop
10/day
Break-ins before
1-2/mo
Break-ins after
24/7
Patrol coverage

Based on a documented real-world deployment. Figures are from public reporting; the organization is not named.

Multi-level office parking garage with concrete ramps and marked vehicle lanes.
Photo: Bastien Neves

Garage crime after vacancy patterns shifted

This Class-A twin-tower office campus in Silicon Valley runs a round-the-clock security program across garages, rooftops, and shared plazas. After pandemic-era vacancy swings, property leadership saw vehicle break-ins and vandalism spike on levels that cameras alone did not deter.

Human officers could not be everywhere at once, especially on rooftop decks and remote garage aisles. Management wanted a visible deterrent that also produced usable video without replacing the existing officer team.

  • Break-ins reportedly reached about ten per day at peak
  • Rooftop and garage patrols stretched a finite officer roster
  • Leadership needed evidence quality officers and police could use

Autonomous patrol added to the officer program

The property team added an autonomous security robot to its 24/7 program, starting with rooftop and garage routes where incidents clustered. The unit runs pre-programmed paths marked clearly so tenants know it is part of the safety plan.

Officers treat the robot as another crew member: it handles long, repetitive loops while people respond to escalations, access control, and guest assistance. Leadership renewed the service into a third year after early results held.

  • Patrol robot deployed since early 2022 on high-incident routes
  • Marked graphics so the public recognizes the safety role
  • Integrated with existing officer staffing, not a replacement
Security officer walking through a parking structure with a flashlight at dusk.
Photo: Click Jeth

Break-ins fell from daily to monthly

Shattered vehicle window in a parking lot illustrating vandalism risk before added patrol coverage.
Photo: Prateek Katyal

Property management reported vandalism and car break-ins down about 90% after the robot joined garage and rooftop patrols.

They described break-ins dropping from about ten per day to once or twice a month, freeing officers to focus on response and tenant support instead of constant garage walks.

Local police collaboration improved because high-quality video and a visible deterrent changed behavior before damage stacked up.

What other campuses can expect from an integrator

Patrol robots earn their keep when your problem is deterrence and coverage across garages and roofs, not just lobby cameras. Service Robot Co. stays vendor neutral, so you compare autonomous patrol platforms before you buy or lease through financing.

We map routes with security leadership, phase go-live by garage level, and support the fleet through RoboCare when tenant patterns change. A free site assessment is the right start if break-ins are still a daily line item on your incident log.

Office building rooftop deck overlooking a Silicon Valley style skyline at sunset.
Photo: Donovan Kelly

Frequently asked questions

No. This Silicon Valley site kept its officer team and used the robot for long garage and rooftop loops. People still handle escalations, access control, and tenant assistance.

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