Looking at Brightpick? Talk to us first.
One company picks the machine, leases it, deploys it, trains your crew and services it.
- All 50
- US states served
- 10 min
- 24/7 triage
- 24/7
- emergency response
Updated October 2026
Brightpick makes AI warehouse robots for order picking, including the Autopicker. Service Robot Co. is a different kind of company. We pick the right machine for your site, lease it on a 3-year lease with a $1 buyout, deploy it, train your crew and service it.
Who is Brightpick?
Brightpick announced on March 3, 2025 that Zebra Technologies closed its acquisition of Photoneo, and that Photoneo Brightpick Group was renamed Brightpick, operating as a separate entity focused on warehouse robots. Source
Brightpick describes the Autopicker as a mobile robot that picks and consolidates orders directly in warehouse aisles. Source
Service Robot Co. is not affiliated with Brightpick, and this page is not from Brightpick.
What has CISA published about Brightpick software?
Outside sources, quoted and linked. Check each point on your own sites.
CISA advisory ICSA-25-317-04 covers Brightpick Mission Control and Internal Logic Control versions before 1.67.0, including a web interface reachable without user authentication.
CISA states that Brightpick updated its backend as of February 4, 2026 and that “Users running Mission Control 1.67.0 or later are mitigated.”
Where does it fit on your site?
What does the maker say Autopicker does?
Brightpick describes Autopicker as a multi-purpose robot for picking, replenishment, sortation and buffering, picking and consolidating orders directly in the aisles. It also lists related robots for vertical storage and goods-to-person work. These are the maker’s statements. We match them to your order profile and item types before deciding it is the right machine. Source
What does your warehouse need around the robots?
Decanting stations, totes, storage layout, charging, conveyor hand-offs and packout all matter. Brightpick lists these as parts of its end-to-end flow. Someone has to plan each one and connect it to your warehouse system. We map the whole flow with you before any robot is picked. Source
How should you think about software security?
CISA’s advisory covers Brightpick Mission Control software before version 1.67.0 and says users on 1.67.0 or later are mitigated. Any robot with a control interface needs network planning, access control and an update routine. We cover these for every robot we pick, not only this one. Source
What do your people keep?
Your team keeps items that cannot be picked robotically, exceptions, quality checks and receiving. We train them to supervise the robots and recover from faults, then service the fleet after go-live. If your need sits outside warehouse picking, we say so at the assessment.
Why talk to an integrator first?
Going direct to one maker gets you that maker’s machine. Service Robot Co. starts from your site instead. We pick the right machine for it, lease it to you, deploy it, train your team and service it. One company owns the result.
Integrator, dealer or buying direct: how they compareHow does the lease work?
A 3-year lease with a $1 buyout at the end. You see the terms before you commit.
Assess
A free site assessment of the floors, routes and hours you want to cover. We look at the layout, the people and the work.
Lease
We pick the right machine for your site and quote a 3-year lease with a $1 buyout at the end.
Deploy and train
We map the site, set the routes and no-go areas and train your team to run the robot day to day.
Service
One number when something stops. Support, service engineers, check visits and a warranty are listed below.
What should you ask before you sign?
Ask these of Brightpick, of us, or of anyone selling you a robot.
- Which of my item types can be picked robotically, and which need people?
- What do I need around the robots, such as totes, stations, charging and conveyors?
- Who integrates with my warehouse system, and who owns the interface?
- How are software updates delivered, and who applies them?
- What network and access controls does the control software need?
- Who services robots on site, and what is the written response time?
- What software or platform fees continue after go-live?
- What happens to my fleet and support if the maker changes ownership or direction?
RoboCare™
Service nationwide.
- 24/7 support.
- 10-minute technical-specialist triage.
- Regional service engineers in every state we service.
- 3 check visits a year.
- 12-month warranty.
Who should go direct to Brightpick instead?
Going direct is the right call for some buyers. We would rather say so than take a lease that does not fit.
- You want in-aisle robotic picking from Brightpick specifically and are comfortable with a single maker relationship.
- You already have a warehouse team that will manage site survey, system integration and training.
- You prefer to deal only with the maker on software updates and service.
- If no robot fits your site yet, we will say so at the assessment.
Common questions
Start with a free site assessment.
Tell us the site and the job. We walk it, tell you which robot fits and quote the lease before you commit.
Find the robot that fits your site.
Free site assessment. We tell you what actually works before you spend a dollar.