Looking at Locus Robotics? Talk to us first.
One company picks the machine, leases it, deploys it, trains your crew and services it.
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Updated October 2026
Locus Robotics, based in Wilmington, Massachusetts, makes autonomous mobile robots that work alongside human pickers in warehouses. Service Robot Co. is a different kind of company. We pick the right machine for your site, lease it on a 3-year lease with a $1 buyout, deploy it, train your crew and service it.
Who is Locus Robotics?
The Robot Report says Locus was founded in 2014 and provides autonomous mobile robots that collaborate with human pickers. Source
It says Locus serves the retail, healthcare, manufacturing and third-party logistics industries. Source
Service Robot Co. is not affiliated with Locus Robotics, and this page is not from Locus Robotics.
What does the public record show?
Outside sources, quoted and linked. Check each point on your own sites.
When Locus confirmed a small, targeted reduction in force in January 2024, CEO Rick Faulk told The Robot Report: “Everyone, including our customers, overhired and overestimated the business after the COVID-19 peak.”
A customer post on the Locus ideas portal, asking for warning sounds, says: “Warehouse employees at DHL Zerniki complain about not being able to hear the robots coming”
A Locus reply on the same post, dated October 29, 2023, says: “At the moment we will only do this if it is a regulatory requirement. It is planned for certain Max use cases.”
Where does it fit on your site?
Where does person-to-goods picking fit?
Locus describes collaborative fulfillment where associates keep picking while robots handle travel, with workflows including picking, returns, putaway, sortation and replenishment. It suits sites with many pickers walking long aisles. We look at your pick paths, order profile, peak weeks and aisle widths before deciding whether pick assist is the right job at all. Source
What about fully autonomous picking?
Locus also describes an in-aisle robot-to-goods approach for near lights-out fulfillment. That is a different project from pick assist, with different storage, floor and integration needs. We compare it with your volumes and layout honestly, and we tell you if your site does not call for it yet. Source
Who owns integration and the floor plan?
Orchestration software ties robots, people and workflows together, and it has to connect to your warehouse system. Someone owns the interface, the Wi-Fi coverage, the charging spots and the pick-zone design. At the assessment we map these and agree who does each, so go-live is a checklist. Source
What do your pickers keep, and how is safety handled?
Your pickers keep the picking and the judgment calls. A customer post on the Locus ideas portal asked for warning sounds near robots, and Locus replied it would add them if regulation required it. We cover aisle safety cues, zones and training with your team, because people and robots share the same floor. Source
Why talk to an integrator first?
Going direct to one maker gets you that maker’s machine. Service Robot Co. starts from your site instead. We pick the right machine for it, lease it to you, deploy it, train your team and service it. One company owns the result.
Integrator, dealer or buying direct: how they compareHow does the lease work?
A 3-year lease with a $1 buyout at the end. You see the terms before you commit.
Assess
A free site assessment of the floors, routes and hours you want to cover. We look at the layout, the people and the work.
Lease
We pick the right machine for your site and quote a 3-year lease with a $1 buyout at the end.
Deploy and train
We map the site, set the routes and no-go areas and train your team to run the robot day to day.
Service
One number when something stops. Support, service engineers, check visits and a warranty are listed below.
What should you ask before you sign?
Ask these of Locus Robotics, of us, or of anyone selling you a robot.
- Which workflows will robots handle at go-live, and which come later?
- Who owns the interface to my warehouse system after go-live?
- Who designs pick zones, charging locations and Wi-Fi coverage?
- What aisle safety cues and training come with the rollout?
- Who services robots on site, and what is the written response time?
- What software or platform fees continue after go-live?
- How do we add robots for peak weeks and take them back?
- What happens to my fleet and support if the maker changes ownership or plans?
RoboCare™
Service nationwide.
- 24/7 support.
- 10-minute technical-specialist triage.
- Regional service engineers in every state we service.
- 3 check visits a year.
- 12-month warranty.
Who should go direct to Locus Robotics instead?
Going direct is the right call for some buyers. We would rather say so than take a lease that does not fit.
- You want Locus pick-assist robots specifically and are comfortable working with the maker on rollout.
- You run one large site with an internal team that can own training and escalation.
- You would rather keep selection, training and service in one vendor relationship with the maker.
- If no robot fits your site yet, we will say so at the assessment.
Common questions
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Start with a free site assessment.
Tell us the site and the job. We walk it, tell you which robot fits and quote the lease before you commit.
Find the robot that fits your site.
Free site assessment. We tell you what actually works before you spend a dollar.