Looking at RobotLAB? Talk to us first.
Two integrators, one set of questions: who picks, leases, deploys and services the robot.
- All 50
- US states served
- 10 min
- 24/7 triage
- 24/7
- emergency response
Updated October 2026
RobotLAB is a Texas robotics integrator and franchisor that works with service, delivery, cleaning and education robots. Service Robot Co. is another integrator. We pick the right machine for your site across brands, lease it on a 3-year lease with a $1 buyout, deploy it, train your crew and service it.
Who is RobotLAB?
Robotics and Automation News reported in June 2025 that RobotLAB says it services and maintains thousands of Aldebaran robots worldwide, including NAO. Source
Franchise Verdict summarizes RobotLAB’s 2025 franchise disclosure document and describes RobotLAB as a franchisor, a structure where local franchise owners are part of how customers are served. Source
Service Robot Co. is not affiliated with RobotLAB, and this page is not from RobotLAB.
What should you ask any integrator?
Outside sources, quoted and linked. Check each point on your own sites.
When Aldebaran, original maker of NAO and Pepper, entered judicial liquidation in June 2025, RobotLAB’s CEO Elad Inbar said customers would experience “zero disruption”
One Trustpilot reviewer wrote in March 2024 about receiving a broken item and about professional development sessions being canceled. RobotLAB replied in December 2024 that the issue was addressed. This is one review.
Where does it fit on your site?
Who should talk to which integrator?
RobotLAB works with service, delivery, cleaning and education robots, and describes itself as servicing thousands of Aldebaran robots. If you want education robots such as NAO for a school, RobotLAB’s published servicing of NAO is relevant. If you run a restaurant, hotel or facility and want a machine picked for the job, talk to us too. Compare integrators on who picks, leases, deploys and services. Source
What does a franchise structure change?
Franchise Verdict describes RobotLAB as a franchisor. Your day-to-day contact may be a local owner, which can mean a nearby face and local knowledge. It also raises questions: who covers your state, how service is handled when the local owner changes, and which brands that office carries. Ask each integrator these questions in writing. Put the answers in writing before you sign. Source
How do integrators handle a maker changing hands?
When Aldebaran entered liquidation, RobotLAB said customers would see zero disruption. Any integrator should be able to say how it would handle a maker leaving. Ours is a multi-brand answer: we pick the machine for your site and keep service in one company. Ask for the details and the lease terms before you sign. Compare answers across integrators rather than relying on one. Source
What does week one look like?
We walk your site, choose the machine for the job across brands, and plan routes, charging and Wi-Fi. On install day we run real work with your crew. In the first weeks we check usage and retrain staff. Ask any integrator for the same plan in writing, including who responds after hours and how service works in your state. Also ask how each integrator handles a maker that changes hands.
Why talk to an integrator first?
Going direct to one maker gets you that maker’s machine. Service Robot Co. starts from your site instead. We pick the right machine for it, lease it to you, deploy it, train your team and service it. One company owns the result.
Integrator, dealer or buying direct: how they compareHow does the lease work?
A 3-year lease with a $1 buyout at the end. You see the terms before you commit.
Assess
A free site assessment of the floors, routes and hours you want to cover. We look at the layout, the people and the work.
Lease
We pick the right machine for your site and quote a 3-year lease with a $1 buyout at the end.
Deploy and train
We map the site, set the routes and no-go areas and train your team to run the robot day to day.
Service
One number when something stops. Support, service engineers, check visits and a warranty are listed below.
What should you ask before you sign?
Ask these of RobotLAB, of us, or of anyone selling you a robot.
- Which brands do you work with, and who decides which machine fits my site?
- Is my contact a local owner or a central team, and who covers me if that changes?
- Who services the robot in my state, and how fast?
- What happens if a maker changes hands or exits?
- What does the lease or contract include, and what happens at the end?
- Who trains my crew and retrains new hires?
- Are there software fees or required add-ons?
- Can I switch machines if my site does not suit the first?
RoboCare™
Service nationwide.
- 24/7 support.
- 10-minute technical-specialist triage.
- Regional service engineers in every state we service.
- 3 check visits a year.
- 12-month warranty.
Who should go direct to RobotLAB instead?
Going direct is the right call for some buyers. We would rather say so than take a lease that does not fit.
- You want a local franchise owner as your day-to-day contact.
- You are shopping for education robots such as NAO for a school.
- You already know the exact machine you want and trust the local franchise to service it.
- If no robot fits your site yet, we will say so at the assessment.
Common questions
Start with a free site assessment.
Tell us the site and the job. We walk it, tell you which robot fits and quote the lease before you commit.
Find the robot that fits your site.
Free site assessment. We tell you what actually works before you spend a dollar.