Looking at Universal Robots? Talk to us first.
One company picks the machine, leases it, deploys it, trains your crew and services it.
- All 50
- US states served
- 10 min
- 24/7 triage
- 24/7
- emergency response
Updated October 2026
Universal Robots makes collaborative robot arms and is owned by Teradyne. Service Robot Co. is a different kind of company. We pick the right machine for your site, lease it on a 3-year lease with a $1 buyout, deploy it, train your crew and service it.
Who is Universal Robots?
The Robot Report says Teradyne owns collaborative robot arm maker Universal Robots and autonomous mobile robot developer Mobile Industrial Robots, both based in Odense, Denmark. Source
The same report says Universal Robots pioneered the collaborative robot arm and has surpassed 100,000 units sold. Source
Service Robot Co. is not affiliated with Universal Robots, and this page is not from Universal Robots.
What has the press reported about the company behind the arm?
Outside sources, quoted and linked. Check each point on your own sites.
Teradyne Robotics told The Robot Report in November 2025, when it cut about another 14% of its staff worldwide, that “revenue growth has not matched our expectations”
The same report says the company described the decision as “not a sign of instability”
In a March 2026 release, Teradyne Robotics said it had taken legal action in Germany against the German subsidiary of Elite Robots and believes it has “irrefutable evidence of copyright infringement”
Where does it fit on your site?
What does the maker describe?
Universal Robots describes three robot families, the g-Series, UR Series and e-Series, on a common software platform. It lists built-in industrial connectivity including PROFINET, EtherNet/IP, Modbus TCP and EtherCAT, and configurable safety limits for speed, force and workspace. These are the maker’s statements. We read them against your line, your PLC and your parts before picking any arm. Source
Who builds the cell around the arm?
An arm alone does not run a job. Tooling, fixtures, guarding, programming and the safety risk assessment are separate work. With us one company picks the arm, designs the cell with you, deploys it and trains your crew, so nobody is left holding the pieces.
What fits a cobot, and what does not?
Machine tending, palletizing, welding, screwdriving and pick and place suit many shops. Heavy, fast or very high-volume work may need a different robot. We say so at the assessment. A cobot also needs room for people to work beside it, so we look at your layout, your shifts and who stands near the cell.
What does your crew keep doing?
Operators keep loading, inspecting and handling the parts a robot cannot. We teach them to restart the cell, adjust a program and spot a developing fault. Service stays with us, with 24/7 support with 10-minute specialist triage and regional service engineers in every state we service.
Why talk to an integrator first?
Going direct to one maker gets you that maker’s machine. Service Robot Co. starts from your site instead. We pick the right machine for it, lease it to you, deploy it, train your team and service it. One company owns the result.
Integrator, dealer or buying direct: how they compareHow does the lease work?
A 3-year lease with a $1 buyout at the end. You see the terms before you commit.
Assess
A free site assessment of the floors, routes and hours you want to cover. We look at the layout, the people and the work.
Lease
We pick the right machine for your site and quote a 3-year lease with a $1 buyout at the end.
Deploy and train
We map the site, set the routes and no-go areas and train your team to run the robot day to day.
Service
One number when something stops. Support, service engineers, check visits and a warranty are listed below.
What should you ask before you sign?
Ask these of Universal Robots, of us, or of anyone selling you a robot.
- Who picks the arm size and tooling for my parts, and on what basis?
- Who performs the safety risk assessment and signs off the cell?
- Who integrates the arm with my PLC, machines and conveyors?
- Who answers the first fault, and how fast does a specialist respond?
- What software, licence or update fees continue after go-live?
- Who retrains my crew when the process changes?
- What happens to support if the arm maker or my integrator changes ownership?
- Would a different brand or a different kind of robot fit this job better?
RoboCare™
Service nationwide.
- 24/7 support.
- 10-minute technical-specialist triage.
- Regional service engineers in every state we service.
- 3 check visits a year.
- 12-month warranty.
Who should go direct to Universal Robots instead?
Going direct is the right call for some buyers. We would rather say so than take a lease that does not fit.
- You already have an integrator or in-house engineer who knows the arm and you want that arm specifically.
- You have a single, stable cell and want the maker’s own network for hardware questions.
- You would rather handle selection, training and service yourself.
- If no robot fits your site yet, we will say so at the assessment.
Common questions
Go deeper
Start with a free site assessment.
Tell us the site and the job. We walk it, tell you which robot fits and quote the lease before you commit.
Find the robot that fits your site.
Free site assessment. We tell you what actually works before you spend a dollar.